State Farm® Insurance Agent Carmen Ritz
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Grace Martin Franklin
April 24, 2026
5
out of
5
rating by Grace Martin Franklin
"Incredibly helpful and knowledgeable. Carmen is amazing and always available when I need her for all my business and personal insurance needs!"
We responded:
"Thank you, Grace, for your kind words! It's great to hear that we have been able to support you with both your business and personal insurance needs. We're here whenever you need us."
Zac Colucci
April 24, 2026
5
out of
5
rating by Zac Colucci
"Everyone in this office is a rockstar! I recently moved here AND got a new car so there were a lot of things that were new to me. I didn’t know any of the differing laws there are here compared to Minnesota and this is my first time buying a brand new car. When I first signed up, I had a bunch of questions (and I mean a lot) which they happily answered. Since then, a handful of issues have come up that I either didn’t know existed or had no idea how to deal with. They went above and beyond with everything and saved me a lot of time trying to figure everything out! Thank you!"
We responded:
"Thank you, Zac, for sharing your experience with us! We're glad our team could assist you with the transition and help navigate the new car and local laws. It's great to hear we could save you time and provide the support you needed. "
Meredith Brooke
April 24, 2026
5
out of
5
rating by Meredith Brooke
"Such an amazing team and a joy to be around! Best Statefarm office around!! 10/10 recommend!"
We responded:
"Thank you, Meredith, for your kind words about our team! We're delighted to hear that you had a positive experience with our office. Your recommendation means a lot to us. "
Jeffrey Pickett
April 24, 2026
5
out of
5
rating by Jeffrey Pickett
"Carmen and her staff are the definition of Customer Service and client responsibility. Every time I need something or have a question I get immediate response. And I’m not talking about 9 to 5 response. I’m talking about it anytime I need some information. I can’t say enough about how much I appreciate Their attentive and professionalism. Thank you for all your service and you will be my provider Till. I can’t drive anymore!!!"
We responded:
"Thank you, Jeffrey, for your kind words about our team. We're glad to be there for you whenever you need assistance, no matter the time. Your trust and support mean a lot to us!"
Teja Jordan
April 15, 2026
5
out of
5
rating by Teja Jordan
"Very friendly staff everyone had great customer service. Slade took care of all of my policy questions!"
We responded:
"Thank you, Teja, for your kind words! We're glad to hear that Slade was able to assist you with your policy questions and that our team provided great customer service. We appreciate your feedback and support."
Shawn Love
April 15, 2026
4
out of
5
rating by Shawn Love
"Rayna was awesome. Great customer service skills. Love it."
We responded:
"Thank you, Shawn, for sharing your thoughts. We're glad to hear that Rayna's customer service skills made a positive impact. We appreciate your feedback and look forward to assisting you again."
Declan Costello
April 15, 2026
5
out of
5
rating by Declan Costello
"Carmen was fantastic to work with, made the entire process of switching our home, auto and other policies to State Farm, very easy. Prices were competitive but knowing we had a reliable, responsive agent handling our insurance needs is what clinched the deal."
We responded:
"Thank you, Declan, for sharing your experience! It's great to hear that Carmen made the transition to State Farm smooth and that you found our prices competitive. We're glad to have you with us and look forward to continuing to meet your insurance needs."
王琪
April 10, 2026
5
out of
5
rating by 王琪
"So far so good"
We responded:
"Thank you for your feedback. We're glad to hear everything is going well with your experience. If you have any questions or need assistance, feel free to reach out."
Steven Vendetta
April 6, 2026
5
out of
5
rating by Steven Vendetta
"Carmen Ritz was very helpful. All of my issues were resolved, I was treated very professionally, and all of my concerns and requests were taken care of."
We responded:
"Thank you, Steven, for sharing your experience. It's great to hear that we were able to address all your concerns and provide professional service. We appreciate your feedback and support."
Carmalia Cherry
March 31, 2026
5
out of
5
rating by Carmalia Cherry
"I used state farm for renter’s insurance and it was the best now I’m using them for my auto insurance and I’m still happy with my quotes. Lindsay is a doll to talk to and easy going she makes the whole experience wonderful I’m glad she is still there with State Farm my experience is always 5 golden stars."
We responded:
"Thank you, Carmalia, for sharing your experience with us! We're delighted to hear that Lindsay has made your insurance journey enjoyable and that you're satisfied with your quotes. Your support means a lot to us. "
will med
March 20, 2026
5
out of
5
rating by will med
"Just great!"
We responded:
"Thank you for the review."
Kourtney M
March 16, 2026
5
out of
5
rating by Kourtney M
"She was very professional and helpful and I will be referring my friends to State Farm"
We responded:
"Thank you, Kourtney, for your kind words and for considering referring your friends to us. We're glad to hear that you found the service professional and helpful. Your support means a lot to us."
Marshal Cuscaden
March 13, 2026
5
out of
5
rating by Marshal Cuscaden
"Carmen is a world class agent who truly cares about her clients. Everyone in her office is a pleasure to work with!"
We responded:
"Thank you, Marshal, for your kind words about Carmen and the team. We're glad to hear that you feel well taken care of by everyone in the office. Your feedback means a lot to us. "
Liza Britto
March 9, 2026
5
out of
5
rating by Liza Britto
"Rayna was absolutely lovely to work with and extremely professional. The entire transaction took minutes without any problems. Great experience!"
We responded:
"Thank you, Liza, for sharing your experience with Rayna. We're glad to hear that the transaction was smooth and quick for you. Your feedback means a lot to us. "
Tonya Adams
February 23, 2026
5
out of
5
rating by Tonya Adams
"My experience was excellent. I received all the information needed, it was doing in a timely manner Lindsay did a great job!"
We responded:
"Thank you, Tonya, for sharing your experience! We're glad Lindsay could assist you promptly and provide all the information you needed. Your feedback is greatly appreciated. "
Elizabeth Barrett
February 16, 2026
5
out of
5
rating by Elizabeth Barrett
"Working with Meredith Santiago, I can say, she is professional without losing her humanity. She is very polite yet not condescending. She is helpful without being pushy. She keeps us informed but doesn't act like a "know-it-all". SHE LISTENS. -Aaron Barrett, speaking for my wife Elizabeth and myself."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Shaunak Potdar
February 10, 2026
5
out of
5
rating by Shaunak Potdar
"Rayna was very helpful in getting my non-owner liability insurance for my license and the vehicle full coverage too. She helped throughout the process and made it super easy and straightforward to get the policies. Would highly recommend it for people getting policies from State Farm."
We responded:
"Thank you, Shaunak, for sharing your experience! It's great to hear that Rayna made the process of getting your non-owner liability insurance and full coverage so easy and straightforward. We appreciate your recommendation and are here to help with any future needs. "
Eric Thompson
February 6, 2026
5
out of
5
rating by Eric Thompson
"Great and professional service 😊💯💯"
We responded:
"Thank you, Eric, for your feedback! We're glad to hear you found our service great and professional. Your support means a lot to us. "
Willie and Nikki Bowman
February 6, 2026
5
out of
5
rating by Willie and Nikki Bowman
"We love Carmen Ritz insurance! The office staff is personable and very friendly. Five Stars! Definitely recommend!"
We responded:
"Willi and Nikki, thank you so much for trusting our agency with your insurance needs. "
NADA
February 4, 2026
5
out of
5
rating by NADA
"I truly appreciate the help I received from Carmen Ritz , she was kind, responsive, and really cared about finding the best option for me. Excellent customere service and very trust worthy"
We responded:
"Thank you for your thoughtful review. We're glad we were able to assist you with her kindness and responsiveness. Your trust means a lot to us. "
David Corson
January 29, 2026
5
out of
5
rating by David Corson
"Fast, friendly and no pressure"
We responded:
"Thank you, David, for your feedback! We're glad to hear that you found our service fast and friendly, with no pressure. Your support means a lot to us. "
Muhammad Abdal-Rafi
January 22, 2026
4
out of
5
rating by Muhammad Abdal-Rafi
"The Office Manager Brittany responded swiftly to my insurance document request. Much Appreciated!"
We responded:
"Thank you, Muhammad, for sharing your experience with us. We're glad to hear that Brittany was able to assist you promptly with your insurance document request. We appreciate your feedback and look forward to serving you again."
Alicia Aldana
January 21, 2026
5
out of
5
rating by Alicia Aldana
"I have a lot of time with State Farm and I would not change them because they are very professional in what they are very attentive and always try to find the best for you"
We responded:
"Alicia, thank you for taking the time to leave us a review. "
Latonya Meeks
January 16, 2026
5
out of
5
rating by Latonya Meeks
"I Been with this company for years , wouldn’t change for the world. All of staff are always willing to help , no matter the situation they aim to please at all times."
We responded:
"Thank you, Latonya, for your loyalty and kind words. We're grateful for your continued trust and are always here to help, no matter the situation. Your support means a lot to us. "
brianna smith
January 14, 2026
5
out of
5
rating by brianna smith
"Meredith is incredible to work with. She’s knowledgeable and gets things done fast! She’s very responsive when communicating via phone and email! 10/10 experience."
We responded:
"Thank you, Brianna, for your kind words about Meredith. We're glad to hear that her knowledge and quick responses made your experience a 10/10. Your feedback means a lot to us. "