State Farm® Insurance Agent Carmen Ritz

"Today I needed assistance. Shannon quickly responded and took care of my request. Thank you!!"

"Great service!"

"Absolutely outstanding in every way. Shannon helped me today, and across several phone calls she was so cheerful and compassionate and quick with answers and support to resolve everything. Thank you, Shannon and the whole Carmen Ritz team!!! Y’all are amazing."

"Meredith was very knowledgeable and forthcoming with information. She gave me her phone number email and asked me to contact her if it was anything else that she can help me with on the rates are reasonable and I just thank God for the opportunity. State Farm is a must have for everybody go State Farm"

"Lindsay was incredibly helpful! She made the process quick and easy!"

"Carmen and her team are so helpful and knowledgeable! She will help ensure that you are covered but not paying too much. They take the time to understand your needs and match you to a level of service that is affordable and just right."

"Hands down the best customer service in the industry!"

"I’ve been with State farm so long. I can’t even remember when I signed up, but I know it was at least three states ago and through the years dealing with State farm. I have to say that Carmen‘s team is by far the best I’ve ever dealt with. Fast with responses, knowledgeable with information, And I was thinking of my needs before I even think my needs. What a fantastic team"

"Lindsay was incredibly helpful and professional throughout the renters insurance process. She made everything easy to understand and handled my questions with patience and care. I truly appreciate her support and would highly recommend her to anyone!"

"Super helpful and insightful. Process was quick and easy!"

"Super quick and easy transaction!!"

"After our recent move to North Carolina, Meredith went above and beyond to help us get everything in place. She made sure our insurance needs were fully understood and seamlessly taken care of. Thank you, Meredith!"

"II’ve had an excellent experience with my insurance company, and I want to give special recognition to Marisela Jimenez. Marisela has been incredibly professional, responsive, and knowledgeable. She takes the time to clearly explain every detail, making sure I fully understand my coverage and options. Her dedication and follow-through made the entire process smooth and stress-free. It’s rare to find someone who combines expertise with such genuine care for their clients. Marisela is a true asset to the company, and I highly recommend working with her! been with Carmen and her team for over a decade. They are the best!!"

"Excellent, simply outstanding service.Meredith is a star!"

"Carmen and her team go above and beyond to make sure every client feels supported, informed, and confident in their coverage. The office is incredibly welcoming, and everyone I’ve interacted with has been kind, knowledgeable, and genuinely committed to helping people. Hannah, in particular, was outstanding—she helped sort out my insurance needs in the States even though I’m currently living in the UK. She took the time to explain everything clearly and made the whole process feel seamless and stress-free. You can tell this team genuinely cares about the people they serve. Highly recommend!"

"I will like to send my unconditional appreciation to the Team of Carmen Ritz and especially to Hannah who professionalism and knowledge made the experience pleasant and wonderful. I will recommend the Carmen Ritz team to anyone looking for a great insurance service that will also make you feel like family!"

"Carmen Ritz is awesome. She responds in minutes & has everything you need on deck."

"Adding my newly purchased vehicle was easy with the help of Meredith Santiago. Thank you so much for your help in getting my car insured. You were so kind, patient and professional. I love State Farm."

"Very friendly and helpful."

"Highly recommend! Thanks for all the help!"

"With one day left to spare I was able to switch my car and home insurance policies over to State Farm, saving over 50% of what I had been paying to another company. Carmen’s team is incredible at answering my many questions and putting me at ease. I can’t thank them enough!"

"I’ve had a fantastic experience with Carmen Ritz Insurance Agency – State Farm in Raleigh! The entire team is friendly, professional, and truly cares about helping their customers. They took the time to understand my needs and provided clear, helpful guidance to make sure I had the right coverage. I feel confident knowing they have my back. Highly recommend to anyone looking for excellent service and peace of mind!"

"Lindsey was very informative and was great on giving me good rates"

"Very responsive to requests and helpful with our questions."

"Carmen is a very knowledgeable and experienced insurance professional. Her advice and service is top notch."