Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Adonijah Lee

Adonijah Lee

August 20, 2026

5  out of  5
rating by Adonijah Lee
"Carmen Ritz is a really great agent to talk to, very respectful. She was very patient with me as I had to make multiple changes to my renters insurance policy."
We responded:
"Adonijah, we’re always happy to hear when our team can make policy changes feel simple and stress-free! Thanks for recognizing the patience and respect you received while updating your renters coverage. If you ever need anything else, we’re just a call away!"
Profile photo of Reagan Armes

Reagan Armes

August 20, 2026

5  out of  5
rating by Reagan Armes
"Great staff interactions and very knowledgeable."
We responded:
"Reagan, it’s wonderful to hear that our team made such a positive impression! Knowing you found everyone knowledgeable and helpful means a lot to us. Thanks for taking the time to share your experience!"
Profile photo of Coleen Hammond

Coleen Hammond

August 20, 2026

5  out of  5
rating by Coleen Hammond
"Great experience and service!! I would highly recommend!"
We responded:
"Thanks for giving us such a wonderful recommendation, Coleen! We're delighted to hear that you had a great experience with our service. If you ever have any questions or need assistance with your insurance coverage, feel free to reach out to our team."
Profile photo of Stefanie Feese

Stefanie Feese

August 20, 2026

5  out of  5
rating by Stefanie Feese
"We have had such a wonderful experience working with Carmen and her team! They have been incredibly helpful, knowledgeable and responsive throughout the entire process. Insurance can sometimes feel overwhelming, but they have always taken the time to answer our questions, explain our options, and make sure we understood what we were getting.
What we appreciate most is that we never feel like just another customer. Carmen genuinely cares about matching the correct coverage to the client! We are so thankful! If you need insurance, you need Carmen Ritz!!!"
We responded:
"Stefanie, knowing you felt heard and well taken care of means so much to us! We’re happy our team could make the insurance process feel smoother with helpful, knowledgeable, and responsive service. Thanks for sharing your experience, and we’ll be here whenever you need us!"
Profile photo of Riley Feese

Riley Feese

August 20, 2026

5  out of  5
rating by Riley Feese
"Great customer service, extremely knowledgeable and helpful. Easy to get answers in a timely manner"
We responded:
"Riley, knowing you could get clear answers when you needed them means a lot! Thanks for sharing your experience and for recognizing our team’s knowledge and willingness to help. Whenever another insurance question comes up, we’re here for you!"
Profile photo of Brandon Cadet

Brandon Cadet

August 14, 2026

5  out of  5
rating by Brandon Cadet
"Was able to set up my renters insurance very easily, Hayley helped me through it. Highly recommend"
We responded:
"Brandon, we really appreciate the recommendation! It’s wonderful to hear Hayley made getting your renters insurance set up so easy and straightforward. Thank you for trusting our team and taking the time to share your experience!"
Profile photo of NikoBoeker

NikoBoeker

August 14, 2026

5  out of  5
rating by NikoBoeker
"What a wonderful experience!! Bayleigh and everyone in the office were so friendly, caring, and helpful throughout the entire process!! Thank you so much!"
We responded:
"A positive experience is always worth celebrating! We’re pleased Bayleigh and our team were able to make your time with us a good one. Thank you for sharing your feedback and for trusting our agency!"
Profile photo of Jake Stallard

Jake Stallard

August 6, 2026

5  out of  5
rating by Jake Stallard
"So helpful, they made the process of getting a landlord policy easy breezy"
We responded:
"A great experience starts with great people, Jake! We're glad to hear that our team made the process of obtaining a landlord policy easy for you. If you ever have more questions or need assistance with your insurance coverage, feel free to reach out."
Profile photo of Mama Mochi

Mama Mochi

July 31, 2026

5  out of  5
rating by Mama Mochi
"Figuring out what insurance best covers your business is not easy. Lindsay Norton Helped me make sure I have the right coverage that I could afford. And on top of that, she’s very pleasant to work with. Thanks Lindsay."
We responded:
"We're so happy that Lindsay could help you figure out what’s best for you! It’s wonderful to hear that you found her pleasant to work with. Remember, we’re always here for you whenever you need more assistance with your insurance needs. Thank you!"
Profile photo of Savanna Grey

Savanna Grey

July 31, 2026

5  out of  5
rating by Savanna Grey
"Lindsay Norton has been a great partner in laying out life insurance options for the entire family. I appreciate her detail and taking time to explain the details."
We responded:
"Your experience is exactly what we hope to create for every customer! We’re pleased to hear Lindsay Norton has provided thoughtful guidance while helping you find the right life insurance options for your family. We appreciate your feedback and look forward to being here whenever you need assistance."
Profile photo of kenny michel

kenny michel

July 13, 2026

5  out of  5
rating by kenny michel
"Had the pleasure of working with the office this morning. Very nice people they were clear of what coverages were included in my policy and made the process smooth and quick. Would definitely recommend them to anyone."
We responded:
"Hearing that your experience was both smooth and informative is exactly what we hope for. Thank you for taking the time to recommend our office, Kenny. We truly appreciate your support."
Profile photo of Lynn P

Lynn P

July 2, 2026

5  out of  5
rating by Lynn P
"Agent was awesome, went beyond"
We responded:
"Hearing this means so much to us, Lynn! Thank you for your support and for allowing us to help with your insurance needs."
Profile photo of Shyla Dunning

Shyla Dunning

June 29, 2026

5  out of  5
rating by Shyla Dunning
"Always a pleasure speaking with someone at this office. Very courteous and understanding. Business is handled fast and efficiently."
We responded:
"Thank you, Shyla, for your kind words. Your trust in us is something we don’t take lightly! We’re honored to serve you and appreciate your continued support!"
Profile photo of Mariah Cawthon

Mariah Cawthon

June 22, 2026

5  out of  5
rating by Mariah Cawthon
"I had a great experience working with Slade. She went above and beyond to help me get my insurance policy set up, even though it required a lot of extra effort on her part. She was able to track down information from my previous state’s driver’s license records and helped me get everything completed quickly while I was waiting at the DMV.

My phone was almost dead, it was extremely hot outside, and it was the only day I was able to take care of everything before starting my new job. She was patient, responsive, and made what could have been a very stressful situation much easier. I really appreciated her help and would highly recommend working with her."
We responded:
"Hearing this made our day, Mariah! Our team works hard to make insurance easy and personal, and we’re so glad you felt that. Thanks for being part of our family!
"
Profile photo of Email for work purposes

Email for work purposes

June 12, 2026

5  out of  5
rating by Email for work purposes
"For the past three years, I have been a loyal customer of Carmen Ritz State Farm team I wholeheartedly recommend their services. They consistently demonstrate a genuine commitment to finding the most suitable coverage for your automobile insurance requirements at an exceptionally competitive and affordable price. Their proactive approach ensures that all aspects of your insurance needs are meticulously managed. Lindsay Matthew and Shannon exemplify exceptional customer service, consistently delivering hard work and dedication. Overall, they provide an outstanding and exceptional customer experience"
We responded:
"Thank you for your thoughtful review and for being a loyal customer for the past three years. We're glad to hear that Lindsay, Matthew, and Shannon have provided you with exceptional service and that our team has met your automobile insurance needs effectively. Your recommendation means a lot to us, and we're here to continue supporting you with any insurance needs."
Profile photo of Beth Ammons

Beth Ammons

June 12, 2026

5  out of  5
rating by Beth Ammons
"The team here is consistently kind and helpful!"
We responded:
"Thank you, Beth, for your kind words! We're glad to hear that our team's consistent kindness and helpfulness made a positive impact. Your feedback means a lot to us."
Profile photo of Peter Morris

Peter Morris

June 9, 2026

5  out of  5
rating by Peter Morris
"Excellent service from Carmen who answers all calls and queries promptly, politely and efficiently. A shout out too for Shannon who was also excellent in Carmen's absence."
We responded:
"Thank you, Peter, for your kind words! We're glad to hear that our team provided you with prompt and efficient service. Your feedback is greatly appreciated."
Profile photo of Kade Slaughter

Kade Slaughter

May 29, 2026

5  out of  5
rating by Kade Slaughter
"Great, friendly people!"
We responded:
"Thank you, Kade, for your review! We're glad to hear that you found our team friendly. We appreciate your support and look forward to assisting you with your insurance needs."
Profile photo of Lori Bowman

Lori Bowman

May 28, 2026

5  out of  5
rating by Lori Bowman
"Explain everything I was getting for the price I was paying. Answered all my questions. Nice agent."
We responded:
"Thank you, Lori, for your feedback. I'm glad to hear that everything was clearly explained and that all your questions were answered. We appreciate your trust in our agency."
Profile photo of Corey Monette

Corey Monette

May 20, 2026

5  out of  5
rating by Corey Monette
"Insurance is not a realm one enters willingly. It is a shadowy administrative underworld filled with deductibles, liability limits, and the occasional existential collapse. And yet — like a glamorous beacon emerging from the fiscal abyss — Carmen Ritz appeared.

Carmen did not simply help me secure insurance. No, she guided me through the perilous wilderness of premiums and policies with the composure of a woman who has seen chaos, conquered chaos, and politely emailed chaos a follow-up reminder.

Questions? Answered. Problems? Resolved. Anxiety? Evicted from the premises.

At no point did Carmen make me feel like I was asking ridiculous questions, though I myself occasionally felt like a confused Victorian widow attempting to operate modern machinery.

Her professionalism is impeccable. Her patience is legendary. Her ability to explain insurance without causing emotional injury should frankly qualify for its own coverage category.

If you seek an insurance agent who is knowledgeable, responsive, and capable of navigating bureaucratic despair with elegance and precision, call Carmen Ritz"
We responded:
"Thank you, Corey, for your vivid and thoughtful review. It's great to hear that Carmen was able to guide you through the complexities of insurance with such clarity and support. We appreciate your recommendation and are here whenever you need assistance. "
Profile photo of Rebecca Ross

Rebecca Ross

May 19, 2026

5  out of  5
rating by Rebecca Ross
"The whole team here has been so helpful every time I call and need help with something. They walk me through the best course of action to get the result I want and they are always super kind, nice, and explain why and how we're doing something. I really enjoy working with this branch."
We responded:
"Thank you, Rebecca, for your thoughtful review. It's great to hear that our team has been helpful and clear in guiding you through your needs. We appreciate your trust in us and enjoy working with you too. "
Profile photo of Steven Jones

Steven Jones

May 14, 2026

5  out of  5
rating by Steven Jones
"Everything went great. They were polite and helped me through everything."
We responded:
"Steven, we truly value your kind words. Providing friendly service and making sure every interaction is helpful are both very important to our team, so we’re happy to know you had a positive experience. Thank you for your support and trust in us."
Profile photo of Ronald Keller

Ronald Keller

May 14, 2026

5  out of  5
rating by Ronald Keller
"Great service and amazing staff"
We responded:
"Thank you, Ronald, for your kind words about our service and staff. We're glad to hear you had a positive experience with us. Your feedback is greatly appreciated."
Profile photo of ryley murray

ryley murray

May 8, 2026

5  out of  5
rating by ryley murray
"Lindsay Norton, She was amazing to deal with!!!"
We responded:
"Thank you, Ryley, for sharing your experience with Lindsay Norton. We're glad she made your interaction with us amazing. Your feedback is greatly appreciated."
Profile photo of Destiney Smith

Destiney Smith

May 4, 2026

5  out of  5
rating by Destiney Smith
"Very responsive, even through text while I’m working! Quoted me great and quickly and applied the change to my policy!!"
We responded:
"We really appreciate you sharing your feedback, Destiney! It’s great to hear our quick responses and service met your needs. We’re always here whenever you need us."