State Farm® Insurance Agent Carmen Ritz
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jamison Utley
October 24, 2025
5
out of
5
rating by Jamison Utley
"Great service and a great quota love that they care"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
P C
October 24, 2025
5
out of
5
rating by P C
"Made the process easy and fast"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Christine Sears
October 23, 2025
5
out of
5
rating by Christine Sears
"Carmen’s business is by far the only insurance company with excellent response time and reasonable rates that I’ve worked with. I changed over both home and car insurance to them and am 100% satisfied!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kathy Topp
October 23, 2025
5
out of
5
rating by Kathy Topp
"This is a great company to get your renters insurance from."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Anita McNair
October 14, 2025
5
out of
5
rating by Anita McNair
"Very pleased with the service I received today. Thank you Carmen Ritz you are the best."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Mr Wright
October 7, 2025
5
out of
5
rating by Mr Wright
"She was an awesome customer service representative. I really appreciate your help."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jermaine Coles
October 6, 2025
5
out of
5
rating by Jermaine Coles
"Carmen is very knowledgeable and gave the best recommendations that save money."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Maddie Drives
September 15, 2025
5
out of
5
rating by Maddie Drives
"I definitely recommend Carmen Ritz State Farm Insurance and I especially recommend Shannon! She has helped me with my policies for over a year and is always quick to respond and knowledgable on how to help. She has been incredible and I cannot recommend her enough! I have always had positive interactions with this team and I will continue to recommend them to my friends and family."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
James Andrew
September 9, 2025
5
out of
5
rating by James Andrew
"Today I needed assistance. Shannon quickly responded and took care of my request. Thank you!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Kathy Lane
September 8, 2025
5
out of
5
rating by Kathy Lane
"Great service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Meghan Haviland
August 28, 2025
5
out of
5
rating by Meghan Haviland
"Absolutely outstanding in every way. Shannon helped me today, and across several phone calls she was so cheerful and compassionate and quick with answers and support to resolve everything. Thank you, Shannon and the whole Carmen Ritz team!!! Y’all are amazing."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Sheritha Bumpass Dash
August 28, 2025
5
out of
5
rating by Sheritha Bumpass Dash
"Meredith was very knowledgeable and forthcoming with information. She gave me her phone number email and asked me to contact her if it was anything else that she can help me with on the rates are reasonable and I just thank God for the opportunity. State Farm is a must have for everybody go State Farm"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Shawnie Cain
August 28, 2025
5
out of
5
rating by Shawnie Cain
"Lindsay was incredibly helpful! She made the process quick and easy!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Paige Presler-Jur
August 22, 2025
5
out of
5
rating by Paige Presler-Jur
"Carmen and her team are so helpful and knowledgeable! She will help ensure that you are covered but not paying too much. They take the time to understand your needs and match you to a level of service that is affordable and just right."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Aaron Lovelace
August 20, 2025
5
out of
5
rating by Aaron Lovelace
"Hands down the best customer service in the industry!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Adam Greenwood
August 20, 2025
5
out of
5
rating by Adam Greenwood
"I’ve been with State farm so long. I can’t even remember when I signed up, but I know it was at least three states ago and through the years dealing with State farm. I have to say that Carmen‘s team is by far the best I’ve ever dealt with. Fast with responses, knowledgeable with information, And I was thinking of my needs before I even think my needs. What a fantastic team"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Bobby Dales Jr.
August 12, 2025
5
out of
5
rating by Bobby Dales Jr.
"Lindsay was incredibly helpful and professional throughout the renters insurance process. She made everything easy to understand and handled my questions with patience and care. I truly appreciate her support and would highly recommend her to anyone!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Carly Pinnix
August 8, 2025
5
out of
5
rating by Carly Pinnix
"Super helpful and insightful. Process was quick and easy!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
tyler
August 7, 2025
5
out of
5
rating by tyler
"Super quick and easy transaction!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Tristan Spalding
August 7, 2025
5
out of
5
rating by Tristan Spalding
"After our recent move to North Carolina, Meredith went above and beyond to help us get everything in place. She made sure our insurance needs were fully understood and seamlessly taken care of. Thank you, Meredith!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Doug Geier
August 1, 2025
5
out of
5
rating by Doug Geier
"II’ve had an excellent experience with my insurance company, and I want to give special recognition to Marisela Jimenez. Marisela has been incredibly professional, responsive, and knowledgeable. She takes the time to clearly explain every detail, making sure I fully understand my coverage and options. Her dedication and follow-through made the entire process smooth and stress-free. It’s rare to find someone who combines expertise with such genuine care for their clients. Marisela is a true asset to the company, and I highly recommend working with her! been with Carmen and her team for over a decade. They are the best!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Robert Hite
July 22, 2025
5
out of
5
rating by Robert Hite
"Excellent, simply outstanding service.Meredith is a star!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Cannon Sofield
July 18, 2025
5
out of
5
rating by Cannon Sofield
"Carmen and her team go above and beyond to make sure every client feels supported, informed, and confident in their coverage. The office is incredibly welcoming, and everyone I’ve interacted with has been kind, knowledgeable, and genuinely committed to helping people. Hannah, in particular, was outstanding—she helped sort out my insurance needs in the States even though I’m currently living in the UK. She took the time to explain everything clearly and made the whole process feel seamless and stress-free. You can tell this team genuinely cares about the people they serve. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
trevon matthew
July 11, 2025
5
out of
5
rating by trevon matthew
"I will like to send my unconditional appreciation to the Team of Carmen Ritz and especially to Hannah who professionalism and knowledge made the experience pleasant and wonderful. I will recommend the Carmen Ritz team to anyone looking for a great insurance service that will also make you feel like family!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Joanna S
July 3, 2025
5
out of
5
rating by Joanna S
"Carmen Ritz is awesome. She responds in minutes & has everything you need on deck."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."