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State Farm® Insurance Agent Carmen Ritz

Carmen Ritz Ins. Agency Inc

(919) 783-8724
301 N West St
Suite 111
Raleigh, NC 27603

next door to 42nd Street Oyster Bar. Parking available in 42nd Street Oyster Bar lot.

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Office Info

Office Hours

9am - 5pm
Call us 24 hours a day!

Contact me to schedule a virtual meeting


301 N West St
Suite 111
Raleigh, NC 27603


English, Spanish

NEWS & TIPS: Happy fall y'all. I am personally very excited for cooler weather and football. As the leaves start to fall, now is a good time to check your gutters and make sure they're securely attached to the house. Also be sure and clean your gutters to keep debris from collection.

I became a State Farm agent in 2009, after joining the company in 2000 and learning the business from the ground up. Now I’m proud to serve the residents of Raleigh and the surrounding areas of Wake County— and I recently opened my second location in Durham near RTP to serve even more customers. We handle homeowners and renters insurance, auto insurance, life insurance and more—including financial services.

I love being the local agent for customers who live inside the beltline and in Downtown Raleigh. I personally have lived in downtown Raleigh in a condominium and later in a house outside so I am very familiar with the condominium buildings in the area as well as the special needs of historic homes. I currently live inside the beltline, so I am also very familiar with the houses surrounding our office. In my office we are known for a very personal, high level of customer service. No one is just a number or a sale to us—we care about our customers, and we have a passion for helping people manage everyday risks, plan for the future, and protect the things that matter most. We listen and learn about your unique needs, and we work with you to come up with a coverage plan that fits you just right. Our customers are like family to us—we form relationships with them that last for years, and we appreciate every one of them.

As for me, I’m from Tennessee originally, and went to college in Florida. I moved to Raleigh when the opportunity came to work with State Farm. My first home purchase was actually a condominium downtown (Glenwood South district) so i am very familiar with the condo buildings in Downtown Raleigh. My husband I bought our first house together outside the border of Historic Okawood and loved living downtown in all the action. Outside of work, I enjoy spending time with my husband and my dog, Teddy, who comes to work with me most days. I also enjoy working out, exploring different restaurants in downtown Raleigh, wine tasting, and spending time with friends when I have the chance. I enjoy working to make a positive impact in the community. I’ve supported the SPCA, Meals on Wheels, Dress for Success, Interfaith Food Shuttle and the Salvation Army—and these days, I’m helping the Frankie Lemmon Foundation and Saving Grace, a local dog rescue. I love the feeling that I’m making a difference. I enjoy meeting new people and helping transplants to NC and the Raleigh area get settled here. We would love to work with you!

Come join the top Auto Insurance company in America and my winning team! State Farm has been the highest rated Auto Insurance company in America for 80 years! My team and I are here to make sure all your insurance needs are taken care off! We can help you with your Auto Insurance, Homeowners Insurance, Life Insurance and much more!! Call, text or email my office today so you are covered by the top Insurance Company in America!

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Mutual Funds, Annuities

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Our Mission:

Delivering exceptional customer service in Raleigh, North Carolina, our insurance office is committed to providing personalized options with integrity and professionalism. We prioritize open communication, timely support, and transparent claims processes, ensuring our valued customers feel secure and confident. Through continuous improvement and innovation, we aim to exceed expectations and protect what matters most to our customers.

Our team is truly one of a kind. We are genuine in wanting to educate and help customers and strive for excellence when it comes to customer service. We take pride in making sure we are doing everything we can to make this experience as seamless and enjoyable as possible. We focus on relationship building and needs based conversations as opposed to y transactional. We love our customers and want to be your option when it comes to choosing an agency that helps you manage the risks of everyday life. Our commitment shows in the passion my team has for helping people and our community.

Brittany Leggett State Farm Agent Team Member

Brittany Leggett

Office Manager

Brittany is our customer care manager. She goes above and beyond to help our State Farm customer with billing or insurance questions they may have. A California native, she and her husband recently moved to North Carolina to be closer to family. Brittany has a passion for helping customers with their auto insurance. When she is not at work, Brittany enjoys traveling with her huband, attending all the local hockey games, photography, and spending time with her two fur babies, Gary and Georgie.

Lindsay Norton State Farm Agent Team Member

Lindsay Norton

Team Leader

Lindsay is a North Carolina native and Eastern Carolina University graduate. Lindsay has a passion for helping our State Farm customers' families save for their future, and insure their paychecks from illness or injury. Lindsay enjoys working with small business owners to help them with their business insurance. When she is not at work or spending time with her husband and son, you'll usually find her listening to an audiobook or podcast.

Meredith Santiago State Farm Agent Team Member

Meredith Santiago

Account Manager

Meredith is a North Carolina native and ECU graduate. She has a passion for helping others and making sure they are adequately covered when it comes to their needs. Meredith loves working with first time home buyers with their home insurance needs. When she is not at work, you can find Meredith spending time with her husband and three children.

Shannon Morgan State Farm Agent Team Member

Shannon Morgan

Account Representative

Shannon loves working and living in downtown Raleigh. When she is not at work, she loves spending time with husband and friends at local coffee shops or catching a baseball game in Durham. She also loves relaxing and catching up on shows with her morkiepoo and rescue pup.
Slade Canady State Farm Agent Team Member

Slade Canady

Account Manager

Slade has worked in insurance since she was 11 years old. Slade is a native North Carolinian and East Carolina University graduate. She loves helping renters and homeowners who are moving to the Raleigh area especially in the Village District. When not at work, Slade loves to spend time at the NC coast.

Matthew Parrish State Farm Agent Team Member

Matthew Parrish

Account Representative

Matt is a native North Carolinian and has lived in Raleigh for the past 11 years. He has a passion for helping our State Farm customers navigate the claims process. When Matt is not at work, he loves to play and watch soccer.
Brittany McNeil State Farm Agent Team Member

Brittany McNeil

Account Manager

Brittany has worked in the Insurance industry for over three years. She loves helping people with their insurance needs and making a friends in the process. Her biggest passion is taking the time to find out what matters most to State Farm customers. When not at work, she enjoys snuggling up with her two German shepherds and spending quality time with family.
Angela Montelongo State Farm Agent Team Member

Angela Montelongo

Angela has been in the insurance industry for about 7 years. A fluent Spanish speaker, she loves helping customer with their current insurance needs. When she is not at work, she enjoys spending quality time with her two children and fur baby. You can usually find her running downtown prepping for an upcoming marathons.

Our Agency

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. If you want to work in an environment that is fun, challenging, and rewarding, then Carmen Ritz - State Farm Agent may be the right fit for you!

  • Our office is located in Raleigh,NC.
  • We currently have 3 team members at our agency.
  • Our agency has received awards including: Ambassador Travel, Legion of Honor, and Senior Vice President's Club

Learn more about our agency and the career opportunities with us.
Available Positions
Please Note: This opportunity is about potential employment with an independent contractor agent who solicits applications for State Farm products and services, and does NOT result in employment with any of the State Farm Insurance Companies. The employment selection decision , terms and conditions of employment (such as compensation and benefits) are all determined solely by the independent contractor agent.